Dumb phones, smart business: Meet the 28-year-old entrepreneur selling retro tech to Gen Z

4 days ago 22

London Jackson is the CEO of Kickback

London Jackson is the CEO of Kickback. Courtesy of London Jackson; Photoworks SF

London Glorfield isn't a Luddite — he just wants tech products to feel a little less soul-sucking.

"Tech is a sea of sameness right now," Glorfield, who goes by London Jackson professionally, told Business Insider in an interview. "It's so boring."

Young people are hungry for retro tech, especially in the AI era. Analog has taken on a new meaning. It's often not used literally, but instead as a blanket term for any tech that feels slower than what we've grown accustomed to. Digital point-and-shoot cameras? Analog. CD player? Analog. Wired headphones? Analog.

"I call it dumb tech," Jackson, a 28-year-old based in New York, said. He's built a business around it called Kickback, which he cofounded in 2024, after years of working as a musician.

The business started with cassette tapes, then a record player (which sells for $500), and then a portable CD player (which goes for $99 and has been stocked at Urban Outfitters and the MoMA Design Store). Kickback's business is one part re-imagined retro tech and another part refurbished gadgets. For the latter, Kickback works with a network of resellers and takes up to a 40% cut.

Late last year, Jackson dropped a limited collection of refurbished Motorola Razrs, a cellphone you may remember from the 2000s. The phones are sleek and colorful, and they bring back memories — at least for me — of flipping the phone open to hit speed dial.

The collection — 100 phones — sold out within minutes. A set of MP3 players also sold out.

Razr phones from Kickback drop

Kickback sold refurbished Razr phones to Gen Z in 2025.  Kickback

Most recently, Kickback launched a line of $70 point-and-shoot cameras modeled after 2000s designs, in a collaboration with the musician Brent Faiyaz.

"It's just as much of a fashion flex as it is a way to unplug," Jackson said of the company's products.

Nostalgia is paying off.

In 2025, Kickback's total revenue surpassed $750,000, and it sold over 7,000 products, according to documentation provided by Jackson. Kickback brought in a gross profit of roughly $460,000.

Kickback cameras

Kickback launched a recent line of point-and-shoot cameras.  Kickback

Nostalgia as a marketing engine

Yearning for the early 2000s is shaping Kickback's design choices and marketing.

Whether it's rebooting Y2K gadgets or reviving the aesthetic of disposable film cameras, nostalgic marketing messaging is all about bringing people back to an offline world.

"It allows us to tell the story of this elusive, simpler time," Jackson said.

"I don't actually know if it was simpler," he added. "I was a baby. But when I look back at a time without constant notifications and constantly being expected to be online … that sounds like a vacation. To me, that sounds like a luxury."

Ironically, being online is also part of the business. Jackson's own presence on Instagram and TikTok is the crux of Kickback's marketing strategy.

Screenshot of Kickback founder London Jackson instagram account

Jackson posts to Instagram and TikTok about Kickback, among other adjacent topics.  Screenshot/Instagram

Jackson is one of many young founders turning to the content creation engine. Between posts about brand building and design aesthetic, Jackson promotes Kickback's products — like its portable CD player — by talking about wanting to get offline.

"I'm trying to spend less time on my phone, man," he said in a February video.

Old tech, new business

Selling physical products direct-to-consumer isn't a gold rush, though it has become Jackson's full-time job.

"There's months where I've had to tap into savings," he said. "It's totally changed month to month, and that's something we're really trying to stabilize this year."

kickback cd player

Kickback's portable CD player.  Kickback

Kickback raised about $300,000 in venture capital funding in 2025.

Jackson wants to grow Kickback's team. So far, he has primarily run the business by working with third-party factories, a designer based in Copenhagen, and a network of refurbishers. In April, he hired a chief operating officer.

"This cultural shift away from wanting to be on your phone all the time has been hugely beneficial to us," Jackson said.

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Sydney Bradley has been covering media and tech for Business Insider since 2020. She breaks news and writes extensively about Instagram and Facebook, as well as new platforms and startups shaping social media, dating apps, the creator economy, venture capital, and tech culture.Sydney's reporting on Instagram was nominated as a finalist for the 2021 Los Angeles Press Club National Entertainment Journalism Awards.She graduated from the University of Virginia with a degree in American Studies. You can follow Sydney's work on LinkedIn, Twitter, and Instagram at @sydneykbradley.Have a tip? You can also contact her via encrypted messaging app Signal (@sydneykbradley.123), encrypted email ([email protected]), or standard email ([email protected]). Use a personal email address, a nonwork WiFi network, and a nonwork device; here’s our guide to sharing information securely.Selected stories:

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