Exclusive
By
Jyoti Mann
New
Every time Jyoti publishes a story, you’ll get an alert straight to your inbox!
By clicking “Sign up”, you agree to receive emails from Business Insider. In addition, you accept Insider’s
Terms of Service and
Privacy Policy.
Follow Jyoti Mann
- Meta plans to raise prices on its VR devices to ensure long-term sustainability, per an internal memo.
- Metaverse executives told staffers it will extend the replacement cycle of in-market devices.
- Meta also aims to deliver high-quality software experiences alongside its virtual reality devices.
Meta is planning to raise prices for its virtual reality devices, executives said in an internal memo seen by Business Insider.
Metaverse leaders Gabriel Aul and Ryan Cairns told employees that the company must "make a shift" in its business model to ensure long-term sustainability. This will include measures such as price increases, accounting for new costs like tariffs, and extending the replacement cycle of its in-market devices, per the memo.
"Our devices will be more premium in price going forward, but we'll have a healthier business to anchor on and free ourselves from feeling existential about any singular device's success," Aul and Cairns wrote in the memo, shared with staff on December 4.
They also called for delivering high-quality software experiences to customers that can match the "excellence" of its devices, adding that this may mean "we ship new hardware at a slower cadence going forward."
Meta did not immediately respond to Business Insider's request for comment.
The company's flagship virtual reality (VR) headset, the Meta Quest 3, retails for $499.99, while its entry-level model retails at $299.99.
The move comes as Meta pushed back the release of its new mixed reality glasses, codenamed "Phoenix," from the second half of 2026 to the first half of 2027, as outlined in a product strategy note to staff that Business Insider previously reported.
The memo announcing the price increases from Aul and Cairns did not refer to its mixed reality glasses. The document outlined three major themes derived from a recent Reality Labs strategy meeting with Meta CEO Mark Zuckerberg and CTO Andrew Bosworth. They included how Meta can build a sustainable VR business for the long term, how it can build "world-class" software experiences, and how it can accelerate its pace on mobile.
They also sought to reassure staffers that it remains focused on VR. Earlier this month, Bloomberg reported that Meta plans to make budget cuts of up to 30% to Reality Labs, the division responsible for Meta's hardware.
"We're committed to VR for the long-haul so we need to align our business model and roadmap to an approach that will make this possible," they wrote in the memo. "We've been working hard to bend the curve and accelerate ahead of the category's natural growth rate, which means running multiple programs in parallel as well as carrying costs like tariffs and subsidies for content, GTM, and devices."
Have a tip? Contact this reporter via email at [email protected] or Signal at jyotimann.11. Use a personal email address and a nonwork device; here's our guide to sharing information securely.
