I finally ate at Chili's for the first time. I learned not to believe everything I see on TikTok.

1 month ago 23

Rebecca sits in a booth at Chili's and reads the menu.

I visited Chili's for the first time and didn't think the meal was a good value. Rebecca Strassberg
  • I ate at Chili's for the first time after seeing people rave about the food on TikTok.
  • I ordered a Triple Dipper appetizer sampler, the Bacon Rancher burger, and a molten chocolate cake.
  • I enjoyed most of the food but thought the meal was overpriced.

Growing up in Brooklyn in the early aughts, I didn't have access to many fast-casual chain restaurants. My time was mostly spent in small pizza shops strategically located next to Blockbusters and family-owned diners.

However, I never felt like I was missing out — until 20 years later, when my social media algorithms somehow became a display of Chili's fandom.

Although I'm still not exactly sure how this happened (maybe it was my boyfriend whispering "Take me to Chili's" into my phone when I wasn't looking), the videos of Triple Dippers and Nashville hot mozz pulls succeeded, and I found myself at Chili's for the very first time.

Here's what I thought of my first visit to the chain.

The popularity of Chili's is undeniable.

Rebecca takes a selfie in front of a Chili's location.

Chili's has over 1,600 locations around the world. Rebecca Strassberg

Chili's is a fast-casual chain restaurant with over 1,600 locations worldwide. Unlike many of the restaurant's competitors, Chili's has recently seen a rise in popularity, especially among young diners.

When I asked my boyfriend — a die-hard Chili's fan — to come with me to try some menu items, he agreed and insisted on driving out to the best Chili's we could find within driving distance.

For me to have the real experience, he said, the Chili's could not be in a strip mall; it had to be a stand-alone structure. So, we made our way to Long Island.

When we got there, I was disappointed by the appetizers.

A Chili's Triple Dipper appetizer sampler with mozzarella sticks, Buffalo wings, egg rolls, and three dipping sauces.

We ordered a Triple Dipper, which is one of the restaurant's best-selling items. Rebecca Strassberg

We knew we had to start with the $17 Triple Dipper, an appetizer sampler that's become so popular that the CEO of Chili's parent company Brinker International said it accounts for 11% of the brand's sales.

Many TikTok users have been loving the Nashville hot mozz, which is Chili's take on a classic mozzarella stick that's tossed in hot sauce. So, we included those in our Triple Dipper, along with boneless wings and Southwestern egg rolls.

Our four-person booth was cozy, and I had a lot of fun ordering in Chili's lingo. However, none of that seemed to matter when the food arrived.

I expected the Nashville hot mozz to be fiery and gooey, but was instantly disappointed. I didn't even experience the TikTok-famous cheese pull. Now, I'm sure this doesn't always happen — but this cheese was nowhere near hot enough to pull. The flavor was good and tangy, but nothing felt hot or Nashville about it.

However, the boneless Buffalo chicken wings were very good. I was impressed with the quality of the chicken and loved the ranch dipping sauce that so many rave about.

Unfortunately, though, the Southwestern egg rolls were another miss for me. Although there was nothing inherently bad about them, they were pretty forgettable.

The entrées were good but felt a bit pricey.

 a burger with fries and asparagus, crispy chicken covered in sauce with broccoli and a side of ranch dressing, and crispy chicken with mac and cheese, fries, and three dipping sauces.

We ordered a Bacon Rancher burger and two Chicken Crisper combos. Rebecca Strassberg

Oddly enough, the item I was least looking forward to trying — the Bacon Rancher burger — was my favorite part of the meal.

I enjoy everything on it (patties, bacon, ranch, American cheese, sautéed onions, and pickles), but I assumed it would be too much together. The combo turned out to be perfect, but the price could have been better.

At $19.50, I couldn't help thinking I could get something just as good at a mom-and-pop joint, which I'd also rather support over a chain.

Other members of our party got Chicken Crisper combos ($15), the star of which are really just bigger versions of the boneless wings. Still, I was pleasantly surprised by the quality of the chicken when I tried a bite.

The combos also came with white-cheddar mac and cheese and fries, which felt excessive to me.

I enjoyed the molten chocolate cake.

Four spoons on a plate with a chocolate lava cake topped with ice cream covered in a hard-chocolate shell, and a caramel drizzle.

The molten chocolate cake was topped with ice cream in a chocolate shell. Rebecca Strassberg

What could be bad about molten chocolate cake? The $10 dish, topped with vanilla ice cream in a chocolate shell with caramel drizzle, was warm and flavorful — so much so that I couldn't help but push the limits of my lactose intake.

We split the decadent treat four ways, and even that was a struggle after the heavy meal and endless Diet Coke refills we'd enjoyed.

Overall, I didn't think Chili's provided a great value.

Rebecca sits in a booth at Chili's and reads the menu.

I was a little disappointed by my experience at Chili's. Rebecca Strassberg

To be honest, after trying Chili's for the first time, I didn't get the hype. In my opinion, the quality and value just didn't add up.

For $21 — two dollars more than I spent on a burger at Chili's — I could walk up 10 blocks and have one freshly made at a restaurant that uses quality meat from the butcher next door.

Plus, the Nashville hot mozz taught me not to believe everything I see on TikTok. As I learned the hard way, not all cheese pulls are created equally.

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